Feedback | Q1

Thank you for visiting the Ray Nkonyeni Municipality. Help us improve by taking this short customer satisfaction survey

Question 1 of 4

What was the purpose of your visit?

Click on boxes below to chose one

Report an Incident Submit a Complaint Inquire about a Service Make a recommendation Compliment the Municipality Other

Question 2 of 4

Which one of our services were you seeking?

Click on boxes below to chose one

Accounts Bush Clearance Electrical Fire Refuse Roads Street Lights Water Other

Question 3 of 4

Please tell us about your experience in the following assessment areas

General Assessment (5 questions)

1. What is your level of satisfaction today

Very Dissatisfied Very Satisfied

5 4 3 2 1

2. How do you rate our Staff Professionalism

Very Unprofessional Very Professional

5 4 3 2 1

3. Was the time taken to be attended to appropriate

Very Slow Very Fast

5 4 3 2 1

4. What is our Staff`s understanding of the issue at hand

Poor Excellent

5 4 3 2 1

5. Would you recommend our services to a friend or colleague

Very Unlikely Very Likely

5 4 3 2 1

Question 4 of 4

Any other comments or remarks about our services

Tick here if you would like to be contacted later

Your Name:

Your Email:

Your Phone:

WELCOME TO NKONYENI CUSTOMER SATISFACTION SURVEY