Customer Query Tracking & Management System (Q1) – OR Tambo District Municipality
The Municipality operates a 24 Hr call center where customers are able to call in and log their respective queries. A substantial number of queries are related to water and sanitation services. There are about 7 local municipalities that fall under OR Tambo District and these are all serviced by our Q1 System. The municipality is now able to make follow-ups on consumer queries by use of a unique reference number given to each query logged and also monitor progress on query resolution by technicians.
Customer Query Tracking & Management System (Q1) – Amahlathi Municipality
Amahlathi Local Municipality is an authority that governs areas encompassing Cathcart, Stutterheim,
Customer Query Tracking & Management System (Q1) – Inxuba Yethemba Municipality
Inxuba Yethemba was one of our pioneer clients that took up the services of our Q1 system. BSA has
Electronic Document Management System Q2 – Greater Kokstad Municipality
Greater Kokstad Municipality forms part of Harry Gwala District Municipality in Kwa Zulu Natal. With
Customer Query Tracking & Management System (Q1) – OR Tambo District Municipality
The Municipality operates a 24 Hr call center where customers are able to call in and log their